Add SASE Gateway Devices

Create an MSP Account

An operator or store administrator can create an MSP account and assign user roles and privileges. You cannot assign more privileges than the account you are using. An MSP can log in to Titan Portal and can add other MSPs and resellers.

To create an MSP account, first, you log in as an operator and create a store administrator. Then, you log in as a store administrator and create an MSP.

After you create a store administrator or MSP, a confirmation email is automatically sent to the email address that directs customers to the login screen and allows them to set their password. This email address automatically becomes the login name for the account.

To create a store administrator account:

1. Log in to Titan Portal as an Operator, and create a new Store Administrator.
2. Enter your username and password, and click Login.
3. Click Users in the left menu bar to open the Users dashboard. Then click + Add User.
   
   
    
4. Enter information for the following fields.
   
   
    

   Field	Description
   First Name	Enter the user's first name.
   Last Name	Enter the user's last name.
   Email Address	Enter an email address for the user. This automatically becomes the login name for the account. You can change the email address after creating the account but not the login name.
   Phone Number	Select the country code and enter the phone number for the user. Titan Mobile pushes notifications to this phone number.
   Two-Factor Authentication	Slide the toggle to enable or disable two-factor authentication. You can enable either two-factor authentication or external single sign-on (SSO) authentication, but not both.
   External SSO Auth	Click to enable external SSO authentication method for the user. You can enable either two-factor authentication or external SSO authentication, but not both.
   Roles	Select Store Admin.
   Create as New Store	Click to enter information for the new store.
   Store	Enter new store name.
   Provider Name	Enter VERSA.
   Deploy	Click to create a new region on the Director node for the new store.
   Regions	Click to select regions. You can select multiple regions attached to the Titan node.
   Allowed Product	Select the products that the MSP can order: Cloud Appliances Dell Versa Appliances Versa Cloud Gateway Versa Virtual Appliances White Box
   Privileges	Select the privileges: Manage Customer—Click to access the customer's organization. Manage Service—Click to access the dashboard and read and write customer networks or devices onboarded by this specific store admin.

5. Click Create.

To create an MSP account:

1. Log in to Titan Portal as a store administrator and create a new MSP.
2. Enter your username and password, and click Login.
3. Click Users menu in the left menu bar, click + Add User, and then enter information for the following fields
   
   
    

   Field	Description
   First Name	Enter a first name for the MSP.
   Last Name	Enter a last name for the MSP.
   Email Address	Enter an email address for the MSP. This automatically becomes the login name for the account. You can change the email address after creating the account but not the login name.
   Phone Number	Select the country code and enter the phone number for the MSP. Titan Mobile pushes notifications to this phone number.
   Two-Factor Authentication	Slide the toggle to enable or disable two-factor authentication. You can enable either two-factor authentication or external SSO authentication, but not both.
   External SSO Auth	Click to enable external SSO authentication method for the user. You can enable either two-factor authentication or external SSO authentication, but not both.
   Roles	Select Managed Service Provider (MSP).
   Create as New MSP	Click to enter information for the new MSP.
   MSP	Enter a name for the MSP.
   Deploy	Click to create a new region on the Director node for the MSP.
   Regions	Click to select regions. If you are creating the MSP under the store admin that you have already created, the region that you selected while creating the store admin is automatically selected.
   Allowed Product	Select the products that the MSP can order: Cloud Appliances Dell Versa Appliances Versa Cloud Gateway Versa Virtual Appliances White Box
   Privileges	Select the privileges: Manage Customer—Click to access the customer's organization. Manage Service—Click to access the dashboard and read and write customer networks or devices onboarded by this specific MSP.

4. Click Create.

Add SASE Gateway Devices

SASE gateway is supported on the following Versa Networks hardware appliances:

• CSG700 series appliances
  • CSG770 model
  • CSG780R model
• CSG1000 series appliances
  • CSG1300 model
  • CSG1500 model
• CSG2000 series appliances
  • CSG2500
• CSG5000 series appliances
  • CSG5000 model
• cCSG appliances
  • cCSG-L model
  • cCSG-XL model
  • cCSG-2XL model
• vCSG appliances
  • vCSG-L model
  • vCSG-XL model
  • vCSG-2XL model

To add a SASE gateway device:

1. Log in to Titan Portal as an MSP.
2. Enter your username and password, and click Login.
3. In the Organizations dashboard, locate the organization in the grid, click the 3-dot icon, and then click Add Devices.
   
   
    
4. In the Add Device Details popup window, select the hardware device. Customers can purchase a private SASE gateway from cloud gateway through a store admin, MSP, or reseller.
   • CSG
   • cCSG
   • vCSG
   • Cloud Gateway
   1. To add a CSG device, click CSG as the hardware device, and then enter information for the following fields.
      
      
       

      Field	Description
      Device Type	Select the hardware device type CSG700, CSG1000, CSG2000, or CSG5000.
      Region	Choose a region: Americas & EMEA Asia
      Hardware Model	Select the hardware model: For CSG700 series, select any CSG770 or CSG770R model. For CSG1000 series, select any models. For CSG2000 series, select any CSG2500 model. For CSG5000 series, select any CSG5000 model.
      Wireless Interface	Click to display the wireless interface menu, and then select wireless interface.
      Add-on NIC	Click to display the add-on NIC menu, and then select the add-on.
      Private Gateway	Click to enable Versa Secure Web Gateway (SWG) service and the Versa Secure Access (VSA) service.
      Subscription Duration	Select the length of the subscription: 1 year 3 years 5 years
      PO License Start Date	Enter the purchase order license start date
      PO Number	Enter the purchase order number
      Hardware Replacement	Select the hardware replacement time: Next business day Same business day
      Quantity	Enter the number of hardware devices to order.

   2. To add cCSG or vCSG device, click cCSG or vCSG button, and then enter information for the following fields.
      
      
       

      Field	Description
      Device SKU	Select the SKU for the device: For cCSG cCSG-L cCSG-XL cCSG-2XL model For vCSG vCSG-L vCSG-XL vCSG-2XL model
      Private Gateway	Click to enable Versa Secure Web Gateway (SWG) service and the Versa Secure Access (VSA) service.
      Subscription Duration	Click the length of the subscription: 1 year 3 years 5 years
      PO License Start Date	Enter the purchase order license start date
      PO Number	Enter the purchase order number
      Quantity	Enter the number of hardware devices to order.

   3. To add a cloud (SASE) gateway, click the Cloud Gateway button, and then enter information for the following fields. A store administrator, MSP, or reseller can add a device or cloud gateway for a customer.
      
      
       

      Field	Description
      Service Tier	Select the service tier: Essential Professional
      License Type	Select the license type.
      User	Click to select the license type based on the number of users. Then, in the Number of Users field, enter the number of authorized users. You must add minimum 50 users. For a local user, the maximum number of users is 255. If you select this license type, you can select Versa Secure Access (VSA) Service and Versa Secure Web Gateway (SWG) Service in the SASE Gateway Options field.
      Bandwidth	Click to select the license type based on bandwidth. Then, in the SASE (VSA & SWG) Backwidth field, elect the combined SASE bandwidth for VSA and SWG services. If you select 250 Mbps, the total allocated bandwidth for VSA and SWG services is 250 Mbps. If you select the Bandwidth license type, the SWG and VSA services are selected by default.
      SASE Gateway Region	Select the SASE gateway regions. You must deploy and activate all SASE gateways with the similar LAN port numbers. Otherwise, the system will configure the tenant on the first available LAN port.
      SASE Gateway Options	If you select the User license type, select the SASE gateway options: Versa Secure Access (VSA) Service Versa Secure Web Gateway (SWG) Service
      Subscription Duration	Click the length of the subscription: 1 year 3 years

5. Click Submit.

Supported Software Information

Releases 10.3.4 and later support all content described in this article.