Monitor Provider Organizations

Asset Inventory Pane

The Asset Inventory pane displays information about core elements in the provider organization, including:

• Tenants—Number of customer organizations
• Directors—Number of Director nodes in the provider organization's topology. These are the associated active and standby Versa Director. If a single standalone Director node is present, the value shows is 0.
• SD-WAN Controllers—Number of Controllers
• vCPEs—Number of non–SD-WAN nodes, such as normal router, DHCP, NAT, and security standalone devices, that are managed by Versa Director 
• uCPEs—Number of universal CPE platforms 
• Analytics Cluster—Number of Analytics clusters
• SD-WAN Hubs—Number of hubs 

To display information about the assets for each tenant in the organization, click the Details button.

This screen displays the following information for each tenant in the organization:

• Tenant's name
• Number of CPEs 
• Number of uCPEs
• Number of Controllers
• Number of branches
• Number of hubs
• Number of customers (subtenants)
• Total number of interfaces, and number of interfaces with alarms (in red)
• Number of devices whose configuration is synchronized and not synchronized (in red) with the Director's configuration
• Number of devices that are reachable or not (in red)
• Number of active BGP sessions (adjacencies), and number that are down (in red)
• Number of paths and paths that are not accessible (in red)
• Number of IKE sessions and IKE session with issues (in red)
• Services configured for the tenant
• Version of software running on the tenant's devices
• Hardware information about the tenant's devices
• Number of events, color-coded by event type

To return to the provider organization dashboard, click the  Back button.

Recent Events Pane

The Recent Events displays a summary of all the alarms across the provider organization, including alarms for system issues, customer organizations, and devices. Alarms are grouped by severity. 

To display detailed information about a category of alarms, click that alarm type.

To display detailed information about the alarms for individual devices, click the  Detail button.

To select the columns to display in the output, click the  Column Filter icon.

To return to the provider organization dashboard, click the  Back button.

Click the  Alarms Filter icon on the top right menu bar to filter the alarms.
 

Click on a device to view its alarm (raised and cleared) history.

You can filter events per severity level.

Click the Eye  icon in the Handling State column of the Events screen to assign tasks. Alternatively, select the check box corresponding to a device record and click the  Handle/Assign Handle icon on the top right menu bar to assign tasks.

The Alarm Handling screen appears. The screen displays the tasks assigned by the operator or the administrator.

To assign a task:

1. Enter the event description.
   • Select the Alarm State:
     • Acknowledge
     • Close
     • Investigation
     • None
     • Observation
2. Select the Assignee.
3. Click Submit.

Provider Health Pane

Go to Monitor > Provider Organization > Provider Health.

This tile displays the summary information of all the devices associated with the child organization or the service provider.

The screen displays the following parameters:

Health Idicator	Description	Green Color	Red Color
Config Sync Status	Represents whether Versa Director’s device configuration is in sync with the organization's device configuration.	Indicates that the device is in-sync.	Indicates that the device is out-of-sync.
Reachability Status	Represents whether the devices are reachable from Versa Director.	Indicates that the devices are pingable.	Indicates that the devices are not pingable.
Service Status	Represents whether the services daemons on the devices are running in a good state.	Indicates that the service daemons are running.	Indicates that the service daemons are not running.
Interfaces	Represents the interfaces' status up and down count with respect to LAN and WAN interfaces.	Indicates that the interface is up.	Indicates that the interface is down.
BGP Adjacencies	Represents the number of BGP adjacencies in the established and idle/connect state.	Indicates that the BGP connection with the neighbor is established.	Indicates that the BGP connection with the neighbor is in an idle or connect state.
IKE Status	Represents the number of IKE connections in the up and down state.	Indicates IKE is up.	Indicates IKE is down.
Paths	Represents the number of paths with respect to devices associated in the up and down state.	Indicates that the SLA path is up.	Indicates that the SLA path is down.

Application Activity Pane

Go to Monitor > Provider Organization > Application Activity.

This tile provides a visual representation of the top 10 utilized applications of the devices associated with the service provider.

The selection of the application can be based on the following parameters:

• Sessions
• Transactions
• Total Bytes Forward
• Total Bytes Reverse

To view statistics:

1. Click the  Settings icon.
2. Select a parameter.

The graph displays the break-up for each application. Typically, a Service Provider may not generate significant data traffic. The applications in the above example pie chart represents data traffic with respect to the Service Provider and not its customers.

Firmware Summary Pane

Go to Monitor > Provider Organization > Firmware Summary.

This tile displays the device summary, along with the hardware and software information.  

• Hardware Information. The number on the right indicates the number of devices having the listed hardware. In the example screen, there are eight devices with two CPUs each.
• Software Information. The numbers on the right indicate the number of devices installed with the said software version.

Services Pane

Go to Monitor > Provider Organization > Services.

This tile displays the total number of services active on each device with respect to the provider organization or customer organizations associated with that device.

Supported Software Information

Releases 20.2 and later support all content described in this article.